Last Updated: January 15, 2026 | Effective Date: January 15, 2026

At pc777 ("we", "us", "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our gaming platform, website, and related services (collectively, the "Service"). By accessing or using pc777, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

🔒 Your Privacy Matters

We employ bank-grade SSL 256-bit encryption to protect all data transmissions. Your personal and financial information is never sold to third parties for marketing purposes. We collect only what is necessary to provide you with a secure, personalized gaming experience and comply with legal requirements.

1. Information We Collect

To provide you with the best possible gaming experience and comply with legal obligations, pc777 collects several types of information:

1.1 Information You Provide Directly

When you register an Account or use our Service, you voluntarily provide the following information:

  • Personal Identification Information: Full name, date of birth, gender, Indonesian National ID number (KTP), passport number (if applicable)
  • Contact Information: Email address, phone number, residential address, postal code
  • Financial Information: Bank account details (bank name, account number, account holder name), e-wallet information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history
  • Identity Verification Documents: Scanned copies of government-issued ID (KTP, passport, driver's license), proof of address documents (utility bills, bank statements), selfie photographs for facial verification
  • Account Credentials: Username, password, security questions and answers
  • Communication Data: Messages sent to customer support, chat logs, emails, WhatsApp conversations

1.2 Information Collected Automatically

When you access our Service, we automatically collect certain technical and usage data:

  • Device Information: IP address, device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address)
  • Usage Data: Pages visited, games played, bet history, deposit and withdrawal records, session duration, click patterns, feature usage statistics
  • Location Data: Approximate geographic location based on IP address (city, region, country-level data; we do not track precise GPS coordinates)
  • Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, pixel tags, local storage data
  • Performance Data: Page load times, error logs, crash reports, API response times

1.3 Information from Third Parties

We may receive information about you from third-party sources to verify your identity, prevent fraud, and improve our services:

  • Payment Providers: Transaction confirmation, payment method validation, fraud prevention data from BCA, BRI, BNI, Mandiri, CIMB Niaga, and e-wallet providers
  • Identity Verification Services: Document authentication, facial recognition results, watchlist screening, fraud detection scores
  • Game Providers: Gaming statistics, RTP data, game performance metrics from slot, casino, and sports betting partners
  • Marketing Partners: Referral source data, advertising campaign performance (only if you clicked on a pc777 advertisement)

2. How We Use Your Information

pc777 uses your personal information for the following legitimate business purposes:

2.1 Account Management and Service Delivery

  • Create, maintain, and manage your Account
  • Process deposits, withdrawals, and internal fund transfers
  • Verify your identity and age (21+ requirement) through KYC procedures
  • Authenticate your login sessions and prevent unauthorized access
  • Enable gameplay on sports betting, casino games, slots, and togel (lottery) products
  • Calculate and credit winnings, bonuses, cashback, and loyalty rewards

2.2 Customer Support and Communication

  • Respond to your inquiries via Live Chat, email, or WhatsApp
  • Send transactional notifications (deposit confirmations, withdrawal updates, bonus activations)
  • Provide account statements and transaction history upon request
  • Notify you of important Service changes, maintenance schedules, or Terms updates
  • Resolve disputes and investigate complaints

2.3 Legal Compliance and Security

  • Comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
  • Detect and prevent fraud, collusion, bonus abuse, and unauthorized access
  • Monitor gameplay patterns for responsible gaming concerns (unusual betting behavior, excessive losses)
  • Enforce our Terms & Conditions and take action against Terms violations
  • Respond to legal requests from Indonesian authorities or international regulators
  • Maintain audit logs for regulatory compliance

2.4 Marketing and Personalization (With Your Consent)

  • Send promotional emails about new games, bonuses, and special offers (you can opt out anytime)
  • Personalize game recommendations based on your play history
  • Display targeted promotions relevant to your gaming preferences
  • Conduct surveys to improve our Service
  • Analyze user behavior to optimize platform performance and user experience

2.5 Platform Improvement and Analytics

  • Analyze usage patterns to identify popular games and features
  • Conduct A/B testing to improve website design and functionality
  • Generate anonymized statistical reports on player demographics and behavior
  • Monitor system performance and troubleshoot technical issues
  • Develop new features and gaming products based on player feedback

3. Legal Basis for Processing (GDPR and Indonesian Law)

Under applicable data protection laws, pc777 processes your personal information based on the following legal grounds:

  • Contractual Necessity: Processing is essential to provide the Service you requested (account creation, gaming, payments) as outlined in our Terms & Conditions
  • Legal Obligation: We must process certain data to comply with Indonesian gambling regulations, AML laws, tax reporting, and international licensing requirements
  • Legitimate Interest: Fraud prevention, security monitoring, platform improvement, and internal analytics serve our legitimate business interests without overriding your privacy rights
  • Consent: For marketing communications and non-essential cookies, we obtain your explicit consent, which you can withdraw at any time

4. How We Share Your Information

pc777 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients for legitimate business purposes:

4.1 Service Providers and Business Partners

  • Payment Processors: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals
  • Identity Verification Services: Third-party KYC providers to authenticate documents and prevent identity fraud
  • Game Content Providers: Slot, live casino, and sports betting platform partners to enable gameplay (only necessary technical data shared)
  • Cloud Hosting Providers: Secure servers that store our databases (all data encrypted at rest and in transit)
  • Customer Support Tools: Live chat software and ticketing systems used by our support team
  • Marketing Platforms: Email service providers (only if you opted in to marketing communications)

All service providers are bound by strict confidentiality agreements and data processing terms that prohibit them from using your data for their own purposes.

4.2 Legal and Regulatory Authorities

We may disclose your information when required by law or to protect our legal rights:

  • Indonesian government agencies (tax authorities, financial regulators, law enforcement)
  • International gaming regulators and licensing authorities
  • Courts and arbitration tribunals in connection with legal proceedings
  • Law enforcement agencies investigating criminal activity or Terms violations

4.3 Business Transfers

In the event pc777 undergoes a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred to the acquiring entity. You will be notified of any such change via email and prominent notice on our website.

5. Data Security Measures

pc777 employs industry-leading security technologies and organizational practices to protect your data:

🛡️ Our Security Infrastructure

Encryption: All data transmissions use SSL/TLS 256-bit encryption. Personal data stored in our databases is encrypted at rest using AES-256 standard.

Access Controls: Only authorized personnel with legitimate business need can access personal data. All access is logged and monitored.

Network Security: Firewalls, intrusion detection systems, and DDoS protection safeguard our servers from cyber attacks.

Regular Audits: Independent security firms conduct quarterly penetration testing and vulnerability assessments.

Employee Training: All staff undergo annual data protection and security awareness training.

While we implement robust security measures, no internet transmission is 100% secure. You are responsible for maintaining the confidentiality of your password and immediately notifying us of any unauthorized Account access.

6. Data Retention

pc777 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations:

Data Category Retention Period Reason
Account Information Duration of Account + 5 years Legal compliance, dispute resolution
Transaction Records 7 years Tax reporting, AML regulations
KYC Documents 5 years after Account closure Regulatory requirements
Gameplay History 3 years Dispute resolution, audits
Marketing Communications Until opt-out Consent-based processing
Support Conversations 2 years Service improvement, training

After the retention period expires, personal data is securely deleted or anonymized so that it can no longer be associated with you.

7. Your Privacy Rights

Under Indonesian data protection law and international standards (including GDPR where applicable), you have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, machine-readable format within 30 days of your request.

7.2 Right to Rectification

You can update inaccurate or incomplete personal information through your Account settings or by contacting customer support.

7.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data if:

  • The data is no longer necessary for the purposes for which it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data was unlawfully processed

Note: We may be legally required to retain certain data (e.g., transaction records for 7 years) even after Account closure.

7.4 Right to Restrict Processing

You can request that we limit how we use your data while we investigate a dispute or verify accuracy.

7.5 Right to Data Portability

You may request your personal data in a portable format to transfer to another service provider.

7.6 Right to Object

You can object to processing based on legitimate interests or for marketing purposes at any time.

7.7 Right to Withdraw Consent

For processing activities based on consent (e.g., marketing emails), you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

7.8 How to Exercise Your Rights

To exercise any of these rights, please contact our Data Protection Officer:

  • Email: [email protected]
  • Subject Line: "Data Privacy Request - [Your Account Username]"
  • Required Information: Full name, registered email address, specific request details, copy of ID for verification

We will respond to all legitimate requests within 30 days. Complex requests may take up to 60 days, in which case we will notify you of the extension.

8. Cookies and Tracking Technologies

pc777 uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. By using our Service, you consent to our use of cookies as described below:

8.1 Types of Cookies We Use

  • Essential Cookies: Required for basic functionality (login sessions, security features, payment processing). You cannot opt out of these.
  • Performance Cookies: Collect anonymous data on how you use the site to help us improve performance and fix bugs.
  • Functional Cookies: Remember your preferences (language, time zone) for a personalized experience.
  • Marketing Cookies: Track your browsing to show relevant advertisements and measure campaign effectiveness (requires your consent).

8.2 Managing Cookie Preferences

You can control cookies through your browser settings:

  • Most browsers allow you to refuse cookies or delete existing cookies
  • Visit your browser's help section for specific instructions (Chrome, Firefox, Safari, Edge)
  • Note: Disabling essential cookies may prevent you from using certain features of the Service

9. Third-Party Links and Services

Our Service may contain links to third-party websites, game providers, or payment platforms. pc777 is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected by pc777.

10. Children's Privacy

pc777 is strictly for users aged 21 and above. We do not knowingly collect personal information from individuals under 21. If we discover that we have inadvertently collected data from a minor, we will delete it immediately and terminate the Account. If you believe a minor has accessed our Service, please contact us at [email protected].

11. International Data Transfers

Your personal data may be transferred to and processed in countries outside Indonesia where our servers, service providers, or business partners are located. We ensure that adequate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs) approved by regulatory authorities
  • Data Processing Agreements with all international vendors
  • Adequacy decisions recognizing equivalent data protection standards

When data is transferred internationally, it receives the same level of protection as required by Indonesian law.

12. Changes to This Privacy Policy

pc777 reserves the right to update this Privacy Policy to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via:

  • Email notification to your registered email address
  • Prominent banner notice on the homepage
  • In-app notification upon next login

Changes become effective 14 days after notification. Your continued use of the Service after the effective date constitutes acceptance of the updated Privacy Policy. We recommend reviewing this page periodically to stay informed.

13. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact:

  • Data Protection Officer: [email protected]
  • General Inquiries: [email protected]
  • Customer Support: Available 24/7 via Live Chat on our website
  • WhatsApp: +62 812 3456 7890 (08:00-02:00 WIB)
  • Mailing Address: pc777 Data Protection Team, Jakarta, Indonesia

Your Trust is Our Priority

At pc777, we understand that trust is earned through transparent practices and consistent action. We are committed to protecting your privacy, securing your data, and giving you full control over your personal information. Thank you for choosing pc777 as your gaming platform.

Our Privacy Commitments

Bank-Grade Encryption

All data transmissions protected by SSL/TLS 256-bit encryption. Personal information stored with AES-256 encryption at rest.

No Data Selling

We never sell your personal information to third parties for marketing purposes. Your data is yours, period.

Minimal Data Collection

We collect only what's necessary to provide service and comply with legal requirements. No excessive tracking or invasive profiling.

Your Rights Respected

Full access to your data, right to correction, deletion, portability, and objection. Easy-to-use privacy controls in your Account.

GDPR Compliant

Our practices meet international standards including GDPR, ensuring your data receives world-class protection regardless of location.

Transparent Updates

Clear notification of any policy changes with 14-day notice period. No silent updates or hidden modifications to terms.

Questions About Your Privacy?

Our Data Protection team is here to answer any questions about how we handle your information. We believe in transparency and want you to feel confident that your data is in safe hands.